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Terms & Conditions

Terms & Conditions

Updated August 15, 2025

1. Introduction

Welcome to Eagleview Digital Marketing LLZ (“Company”, “we”, “our”, or “us”).

These Terms & Conditions govern your use of our website and services globally, including within the Dubai, United Arab Emirates.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Services Overview

We provide digital marketing and business growth services, including but not limited to:

Website Design & Development
Lead Generation Strategy
Sales Funnel Optimization
Brand Positioning & Messaging

All services are customized and may be subject to separate written agreements, proposals, or contracts.

3. Use of Website

You agree to use our website lawfully and responsibly. You must not:

Misuse, disrupt, or interfere with the website
Attempt unauthorized access to systems or data
Use the website in a way that may harm functionality or security

We reserve the right to restrict or terminate access where necessary.

4. Intellectual Property

All content, materials, and intellectual property on this website are owned by or licensed to Eagleview Digital Marketing LLZ and are protected under applicable international intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written consent.

5. Client Responsibilities

When engaging our services, you agree to:

Provide accurate and complete information
Deliver required materials promptly
Review and approve deliverables within agreed timelines

Any delays caused by the client may impact delivery timelines and results.

6. No Guaranteed Results

We provide services with reasonable care and professional skill. However, we do not guarantee specific outcomes, including but not limited to:

Revenue increase
Number of leads generated
Conversion rates

Results depend on multiple external factors beyond our control, including market conditions and platform changes.

7. Payments, Refunds & Cancellations

7.1 Payments

Fees will be outlined in a proposal, quotation, or agreement
Payment terms must be strictly followed
Work may not commence until payment or deposit is received
Ongoing services may be billed on a recurring basis

We reserve the right to suspend services for late or non-payment.

7.2 Refund Policy

Due to the nature of digital services:

Payments are generally non-refundable
Refunds may be considered only if work has not yet commenced
Once services have begun or been delivered, no refunds will be issued for completed work
Strategy sessions, consulting, and planning services are non-refundable once delivered

7.3 Cancellations (Client-Initiated)

Written notice of 14–30 days is required for ongoing services
Fees for completed work remain payable
Deposits are strictly non-refundable

7.4 Cancellations (Company-Initiated)

We reserve the right to suspend or terminate services if:

Payments are overdue
Required communication or materials are not provided
The client engages in unlawful, abusive, or inappropriate conduct

No refunds will be issued for completed work.

7.5 Project Delays

We are not responsible for delays caused by the client. Such delays may result in:

Extended timelines
Additional costs where applicable

7.6 Chargebacks & Disputes

You agree to contact us first to resolve any disputes.

Unjustified chargebacks may result in:

Immediate suspension of services
Legal recovery action for outstanding fees

7.7 Retainers & Ongoing Services

Services may renew automatically unless canceled with proper notice
No refunds are provided for unused time within a billing cycle
Fees may be updated with reasonable notice

8. Third-Party Platforms

We may use third-party platforms (e.g., advertising networks, analytics tools, CRM systems).

We are not responsible for:

Failures or downtime of third-party services
Changes in third-party policies or algorithms
External costs, fees, or charges imposed by such platforms

9. Limitation of Liability

To the maximum extent permitted by applicable law:

We are not liable for indirect, incidental, or consequential damages
We are not liable for loss of profits, revenue, business opportunities, or data

Nothing in these Terms excludes liability where such exclusion is not permitted under applicable law.

10. Confidentiality

We will treat all client information as confidential and will not disclose it to third parties without consent, except where required by law or regulatory authority.

11. Termination

Either party may terminate services in accordance with agreed contractual terms.

All outstanding payments remain due upon termination.

12. Changes to Terms

We reserve the right to update these Terms at any time. Updated versions will be published on our website and take effect immediately upon posting.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, unless otherwise agreed in writing.

14. Contact Information

Eagleview Digital Marketing LLZ
[Insert Registered Address – Dubai / UAE]
[Insert Email Address]

15. Agreement

By using our website or engaging our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.